Privacy Policy
Tap It Inn Privacy Policy
Tap It Inn Pty Ltd
ABN: 70690896541
Last Updated: October 2025
1. Introduction
- Tap It Inn Pty Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
- This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with us through our website, social media platforms, venue, and related services.
2. What Information We Collect
We may collect the following types of personal information:
- Identity Information: Name, date of birth, gender.
- Contact Information: Email address, phone number, postal address.
- Payment Information: Credit/debit card details and billing information (processed securely through third-party payment providers).
- Booking Details: Event date, activity type, number of guests.
- Website and Social Media Data: IP address, browser type, device information, and interaction history.
- Photos and Videos: Images or recordings taken at our venue or events (only with consent).
- We do not collect sensitive information unless required by law or with your explicit consent.
3. How We Collect Information
We collect information in several ways, including when you:
- Make a booking, enquiry, or purchase through our website or in person.
- Contact us via phone, email, or social media.
- Subscribe to our mailing list or marketing updates.
- Participate in events or promotions.
- Use our website, which may automatically collect certain information through cookies and similar technologies.
4. Why We Collect Your Information
We collect and use your personal information to:
- Provide our entertainment and hospitality services.
- Manage bookings, payments, and event coordination.
- Communicate with you regarding your bookings, enquiries, or feedback.
- Send you promotional offers, updates, or newsletters (you can opt out anytime).
- Improve our services, website functionality, and customer experience.
- Comply with legal and regulatory obligations.
5. Disclosure of Personal Information
We may share your personal information with:
- Trusted service providers such as payment processors, booking platforms, and IT support.
- Marketing and email distribution platforms.
- Government authorities or regulators where required by law.
- Event or activity partners, but only when necessary to fulfil your booking.
- We will never sell your personal information to third parties.
6. Storage and Security
We take reasonable steps to ensure your personal information is secure from misuse, interference, loss, and unauthorised access or disclosure. This includes:
- Secure servers and encrypted data storage.
- Restricted access to authorised personnel only.
- Regular reviews and updates of our data protection procedures.
- Where your data is stored with third-party providers (e.g. cloud services), we ensure they meet high privacy and security standards.
7. Access and Correction
- You may request access to, or correction of, the personal information we hold about you at any time.
- Please contact us using the details below, and we will respond in accordance with the Privacy Act.
8. Cookies and Tracking Technologies
- Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic.
- You can choose to disable cookies in your browser settings, though some parts of our website may not function properly as a result.
9. Third-Party Links
- Our website and social media pages may include links to external websites. We are not responsible for the privacy practices of these third-party sites.
- We recommend reviewing their privacy policies before providing any personal information.
10. Children’s Privacy
- We do not knowingly collect personal information from individuals under 13 years of age without parental or guardian consent.
- If you believe we have inadvertently collected such information, please contact us so it can be deleted.
11. Changes to This Policy
- We may update this Privacy Policy from time to time to reflect operational or legal changes.
- The latest version will always be available on our website, with the effective date displayed at the top.
12. Contact Us
For any questions, concerns, or requests regarding your personal information, please contact:
- We may update this Privacy Policy from time to time to reflect operational or legal changes.
admin@tapitinn.com.au
Phone
0419 187 756
Website
www.tapitinn.com.au
Address
264 Hargreaves Street Bendigo